City of Cambridge Accessibility and Diversity Services
Dickson Street, 2nd floor, Cambridge ON N1R 8S1
(519) 623-1340 ext. 4765
Robyn Hyland, Diversity and Inclusion Coordinator: hylandr@cambridge.ca
www.cambridge.ca/en/learn-about/accessibility-and-diversity-services.aspx#50
Details: Processes PAL card applications, request an alternative format of communication, responds to concerns and resolves issues related to the accessibility and inclusiveness of municipal services and buildings.
City of Waterloo Inclusion Services
100 Regina Street South Waterloo, ON N2J 4A8
(519) 747-8651 ext. 27651
Lolita Paroski, Inclusion Services Coordinator: lolita.paroski@waterloo.ca
www.waterloo.ca/en/government/accessibility.aspx#
Details: Report accessibility issues with a city service or product, request an alternative format of communication, apply for assistance or inclusion programs.
City of Kitchener Inclusion Services
200 King Street W., Kitchener, ON
519-741-2200, ext. 7229 (TTY 1-866-969-9994)
Details: Accessible documents or support to take part in a city meeting or city program, PAL card application, inclusive programming.
Ontario Disability Support Program (ODSP)
Cambridge: 73 Water St. N., Suite 400, Cambridge ON
519-623-1230
KW: 715 Fischer Hallman Road, Unit 301, Kitchener ON N2E 4E9
1-800-214-0738
www.mcss.gov.on.ca/en/mcss/programs/social/odsp/contacts/index.aspx
Accessibility for Ontarians with Disabilities Act (AODA)
www.ontario.ca/page/about-accessibility-laws
Details: Provincial accessibility legislation
Disability Tax Credit (DTC)
Details: Tax credit for Canadians with a disability. Must apply for it (physician must complete forms).
Canada Pension Plan Disability Benefits CPP-D
www.canada.ca/en/services/benefits/publicpensions/cpp/cpp-disability-benefit.html
Accessible Canada Act
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Need further help? Contact our Community Resource Program team at crc@ilcwr.org.
Learn more about the Community Resource Program.