Mental Health

Family Counselling Centre of Cambridge

18 Walnut St, Cambridge, ON N1R 2E7


Details: OW/ODSP recipients can receive funding for counselling. Call to book an appointment or drop in on Thursday afternoons (recommended).

Transformation Counselling

22 King St S, Waterloo, ON N2J 1N8


Details: If on ODSP, you qualify for eight (8) free counselling sessions. Struggling with addiction, you qualify for 4-6 free sessions. Some counsellors will use sliding scale for fees. 

Crisis Lines  

Waterloo Region

Details: A list of multiple crisis line contacts for people in crisis situations in Waterloo Region.  


1-800-836-3238 or 211 

Details: 24/7 access to community support referrals.

Here 247

Cambridge Office: 3-9 Wellington Street, Cambridge                       

Kitchener Office: 67 King Street E, Kitchener

Local: 519-821-3582

Details: Addiction, mental health and crisis services for Waterloo Region. 

Front Door Mental Health

35 Dickson St. Cambridge, ON N1R 7A6 


Details: Child and youth mental health services. Carizon and Lutherwood offer services through this organization. 

Kids Help Phone


Details: Support for youth and teens can be accessed by text, phone, messenger or live chat.  

Sexual Assault Support Centre of Waterloo Region

24-hour support line: 519-741-8633

Office: 519-571-0121

Details: Services include a 24-hour support line, online chat, individual counselling, group counselling, anti-human trafficking and advocacy.   

Canadian Mental Health Association - Waterloo Wellington 

Office Locations:

Waterloo: Blue Springs Drive Waterloo

Kitchener: 67 King Street East Kitchener

Cambridge: 1 and 3-9 Wellington Street Cambridge

24-hour hotline for crisis or in need of immediate call: 1-844- 437-3247

General information not related to accessing services, please call 1-844- 264-2993, TTY: 1-866-387-6661.

Details: Adult Psychiatry, Dialectical Behavior Therapy (DBT), Children's Services, Children's Mental Health 0-6 years old, Child and Youth Sexual Abuse Team, Bounceback Ontario, Adult Counselling 

Women’s Crisis Services of Waterloo Region

Kitchener-Waterloo: 519-742-5894

Cambridge: 519-653-2422

Details: Services include safe shelter, outreach services and support lines.   


Need further help? Contact our Community Resource Program Coordinator at

Learn more about the Community Resource Program.